Event Details

What is 'Good' Service - Developing Innovative Customer Service KPI's May 28, 2013 Mississauga, Ontario, ON In this half day session, Brett Knowles, a long-time thought leader in the area of performance measurement and management, will walk us through best practices regarding strategy around themes focusing on Customer Service.
Contact:	Nancy Vrbanek Member Services Manager Innovators Alliance 905.332.0340 x23 nvrbanek@innovators.org
URL:	http://www.innovators.org/index.php?option=com_registrationpro&view=calendar&Itemid=137
Where:	CHSI 5110 Creekbank Road
Time:	12:00pm - 4:00pm
Cost:	$299
Hosted by:	Innovators Alliance