New Articles For February 2012
Ontario's New Accessibility Standards: What Small Businesses Need to Know
As of January 1, 2012 all organizations in Ontario must comply with the new accessibility Customer Service Standard. Here is what you need to know about this new law.
Innovation funding for smaller companies threatened as PMO signals discontent over SR&ED program
Small and medium-sized companies in Canada that access SR&ED tax credts need to know that major changes to the program may be coming based on the "Jenkins report", which was created by a six person panel that lacked SME representation.
5 Tips for Content Marketing
Marketing automation is the next level in getting the best return on investments from your website. Jimmy Li of BC-based marketing automation specialists, RevenueAutomation.com, shared five tips to help you get the most out of your content marketing strategy.
Reputational Risk Management: Why it Matters and How to Protect Yourself, Your Family and Your Company
Before jumping into online marketing, self-employed people and businesses must take steps to guard their reputations. This article and checklist will help.
Getting Value from Your Digital Advertising
New research from comScore has unveiled some interesting suggestions for maximizing the effectiveness of your digital ad campaigns.
Are You Promoting the Right People?
Find out how you can improve your hiring practices and avoid common hiring mistakes.
Promoting an Ethical Work Environment and Culture: The Role of HR
Leadership without ethics is like navigation without a compass. You might ultimately find your way, perhaps with good luck, but there will be an incredible amount of time wasted and your team will lose faith as they are unsure of the path.
Is your Social Network Yielding Results?
Learn how the creation of effective attraction and follow-up systems are key to social media success.
From The Archives
Outfitting Retail: Design an Experience
Thinking of opening a new retail store or redesigning your retail shop? Read on for tips and insights, from planning and budgeting ideas to unusual sources for the fixtures you'll need.
Managing Multiple Customers
Customer service standards can be easy to follow until you find yourself juggling the needs of many people at once. These tips will help you handle the stress of tricky customer service scenarios.
Book Review: Good to Great
Is Good to Great brilliantly insightful, or over quoted? Our reviewer shares his take on Jim Collins' bestseller.
