Ask an Expert
Buying a Truck
Expert: Tim Hines
Tania asked:
We bought a Truck on Tuesday April 17, 2007, finalized the deal, signed the paper work, agreed on the final price and payments, took the truck home. Today they call, April 19 and tell us they made a mistake that the final price was less than it should have been and that they want us to come back in a resign the paper work for 6000 dollars more than what we sign for on Tuesday, do we have to sign and agree upon the new price, or can we refuse seeing as the deal was finalized. What rights do we have?
Tim Hines answered:
The answer is typically provided within the terms and conditions of the contract.
A typical vehicle contract allows for alterations only when the both parties agree. If there is no mutual consent then the contract could be considered void. Often, there is language that speaks to a consumer's trade-in, which gives the dealer some flexibility if something happens to the trade-in, prior to delivery of the new vehicle.
About the author
Tim Hines works for the Compliance Department of the Ontario Motor Vehicle Industry Council (OMVIC). OMVIC administers the Motor Vehicle Dealers Act on behalf of the Ministry of Government Services.