Facebook Intro for Business
Social Media and Customer Relationship Management:
How Businesses Can Use Facebook and Other Social Media to Improve Customer Relationships
This article evaluates the impact of social media has had on how businesses manage and interact with customers.
Review: The Facebook Application Ecosystem
An O'Reilly Radar Report, The Facebook Application Ecosystem: Why Some Thrive and Most Don't, will be a good investment if you are planning to develop a Facebook application.
Using Facebook for Business
With over 400,000,000 active users worldwide, Facebook is a marketing channel like few others. These tips will help you understand how to put the power of Facebook's user base to work for your business.