Event Details

Creating Experiences with Service Design September 19 - 20, 2017 Vancouver, BC If customer experience is the value proposition, then service design is the methodology to make it happen. Used by organizations like Starbucks, Airbnb, Marriott, Disney, the UK government and more, service design is a collection of methods and techniques to deliver a holistic customer experience that can become your competitive advantage. If you want to get up and running with service design, this is the course for you. In this two day hands-on session, the focus isn't just to get you to learn or understand service design, it's to get you to actually start doing service design. You'll learn and practice how to develop strategy, design, implement and efficiently deliver multi-channel service experiences to improve your business and help you stand out with your customers.
Contact:	info@tesanidesign.com
URL:	http://tesanidesign.com/workshops/
Where:	1133 West Hastings
Time:	9:00 am
Cost:	1295
Hosted by:	Tesani Design