Sara Best
Sara Best is a freelance writer, communications consultant and the President of Velo Communications Inc. (www.velocommunications.com).
Sara's clients include the Accessibility Directorate of Ontario, the Ontario Ministry of Children and Youth Services, Easter Seals Canada, and the Ontario Public Service Diversity Office.
Sara can be reached at sbest@velocommunications.com or by phone at 905-427-5963
Articles by Sara Best
May I Help You? Understanding Ontario's New Regulation on Accessible Customer Service
August 31st, 2008
In Ontario, quality service for customers with disabilities isn't just good business practice any more – it's the law. Read on to learn how this new legislation could affect your business.