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How Do People Respond When They Are Bullied?
We know a great deal about crises, what causes them, the stages that people go through, what is normal, what is abnormal and most importantly, how to deal with a crisis when it happens. This has obvious relevance where someone is being bullied. In this article Dr. Towler helps business owners, managers and workplace harassment victims understand what happens to someone during a crisis and how we can best respond.
The Boomer Bust: Working with a Fading Generation?
A look at the difference between Millennial and Boomer attitudes serves to highlight some of the problems faced in workplaces today with these clashing ideals.
What is Workplace Bullying and How Does it Affect People?
It is estimated that one in six employees is bullied at work and occurs more frequently than sexual harassment. In this first of a multi-part series, Dr. John Towler helps us understand what workplace bullying looks like and how it affects people.
Tips on Hiring Millennials
These must-read tips on hiring Gen Y workers will help you recruit the newest generation to enter the workforce: millennials.
Bad Apples in the Workplace Part II
Do you have a bad apple in your workplace? This framework will help you deal with an employee whose attitude is harming your business.
Bad Apples in the Workplace (Part I)
Research shows that employees who exhibit one of three negative personality types can derail a team's productivity by 30 to 40 per cent. Here is how you can spot - and avoid hiring - these 'bad apples'.
Bullies in the Boardroom: Covering the Legal Bases
To avoid bad debts and other board room antics, consider this advice from senior commercial litigator Igor Ellyn.
Hiring Smart: Finding the Fit Factor
Hire slow, fire fast is a long-time adage in business. Yet hiring right is easier said than done. CanadaOne caught up with HR expert Jim Beqaj to learn about his unique strategy for finding people who are the right fit for your business.
Winning Results Through Employee Engagement
When it comes to leadership, actions are often more important than ideas. These three steps can help you improve employee engagement in your workplace.
Small Business Week Special: Ready, Aim, Hire!
Is your company ready to start hiring again now that the economy is recovering? If so, there are a few things small firms should know and do if they want to recruit top talent ahead of their competitors.
Heat Wave: What Employers Need to Know About Managing Heat Stress in the Workplace
Record temperatures in Quebec and Ontario last month point to the potential for a sizzling summer ahead. To help we have researched the essentials that will help you keep your employees safe.
Heat Wave: What Employers Need to Know About Managing Heat Stress in the Workplace
Record temperatures in Quebec and Ontario last month point to the potential for a sizzling summer ahead. To help we have researched the essentials that will help you keep your employees safe.
Low Morale, Stalled Productivity, Apathy: Could Silent Barriers be Undermining Your Business Success?
The first in a two-part series, this article introduces us to Dave, a good manager who was having difficulty overcoming negative employee attitudes.
Knowing What to Look for When Hiring Your Next Employee
Practical tips that will help you hire more effectively.
The Top Four Hiring Frustrations and How to Overcome Them
Employees can be the backbone or the bane of a business. Your best option is to hire great people right from the start.
The Problem with Golden Rules and Management Clichés
Ed Bernaki shares insights into how managers can get the best out of their people.
Supreme Court Ruling Positive for Business
The Supreme Court ruling released on June 27, 2008 overturns the previous pro-employee decisions and sets new rights for employers.
Supreme Court Ruling Positive for Business
The Supreme Court ruling released on June 27, 2008 overturns the previous pro-employee decisions and sets new rights for employers.
Attracting Non-Family Members Into The Fold
Hiring employees outside of your circle of comfort can be tough. Here are a few tips to get you started on the right track.
Is your company healthy? 7 Healthy Strategies for Employee Retention
Is Your Company Healthy? 7 Healthy Strategies for Employee Retention
Employee retention is very important for the viability of any business, however, many have found that good employees leaving is a more common occurance than one might think.
Effective Hiring for Smaller Businesses
As a small business owner you cannot afford to hire the wrong person for your job. Read on to learn about a five-step hiring process that has the power to radically improve your hiring results.
Making Attitude Adjustments
In this article Jeff Mowatt offers insights into how you can turn problem employees into corporate leaders.
How to be Innovative
Innovation is a big part of the success of a business. We look at some important steps that will help your company be more innovative and in turn more successful.
The Ins and Outs of Vacation Time & Vacation Pay
Vacation pay in Canada is complex, with different rules for each province and territory. In this article we outline what you need to know for your province.
Are Canadians Vacation Deprived?
Canadians are not getting enough vacation time, two new studies by Mercer and Ipos Reid show.
Taming Time Management
Do you find yourself in a constant flow of endless deadlines? The solution may be how you deal with time management.
Staffing Shortages? Maybe You're the Problem
Sometimes a little encouragement towards an employee can do more harm then good. Read on to find out why.
PWGSC's Office of Small and Medium Enterprises can Help Your Business
If you have never thought about having the Government of Canada as part of your market, you may be missing out. PWGSC's Office of Small and Medium Enterprises (OSME) can show you the ropes, and it may not be as hard as you think.
Becoming the Employer of Choice
Employee recognition is an effective, low-cost way to build company loyalty. So why aren't more employers using this valuable tool?
Tea and the Secrets of Staff Retention
Boosting employee motivation depends on making work interesting. In this article Jeff Mowatt explains how you structure a training program that will result in higher employee retention.
Hiring Your First Employee
Hire your first employee with confidence by following this straight-forward outline.
The Myth of Treating People Fairly and Equally
According to Jeff Mowatt, treating customers fairly and equally is a mistake. Before giving your employees rigid rules to follow, consider how allowing for exceptions can prevent negative customer experiences.
When to Use a Staffing Firm
Many small businesses believe that staffing companies are effective in larger companies. To hear the other side, we asked Tim Hranka, a franchisee of Express Personnel Services, to tell us when and why small businesses should consider using a staffing firm.
Before You Hire Anyone Write a Job Description
Whether you plan to hire a summer student of full time employee, these tips will help you select the person who is best for your business.
Are People Problems Really the Issue?
As organizations grow, keeping staff focused can be a real challenge. In this article Jeff Mowatt challenges businesses to answer a short survey to determine whether they have the business infrastructure that will enable them to be what he calls a "customer service icon".
The New Balance Sheet: Emotionally Intelligent Workplaces
Emotionally intelligent organizations are so because the very senior people model the necessary behaviours and create the life-giving context to build a future worth going to. In the third installment of our New Balance Sheet series, Michael Rock introduces us to the success factors of emotionally intelligent workplaces.
Emotional Intelligence in the Workplace: An Interview with Dr. Michael Rock
A simple 'Good Morning' may say more about how an employee will fit into your company than their degree or diploma. It's all about EQ - emotional intelligence. This month Dr. Michael Rock explains EQ and how you can use it to hire the right people.
Business Coach: Wanted Sales Representative: Great Opportunity!
The competence of your sales employees is a statement of your leadership and business skills. Consider this if you are dissatisfied with the results you are seeing from your sales staff.
Making the Most of Personality Tests
Personality tests can be found all over the place, from popular magazines to the Internet. However, not all of these tests are created equal, nor should they be treated so lightly. Testing expert David Towler discusses how and when these tests should be used to their best advantage.
Holiday Time: Buliding a Celebratory Company Culture
The holidays are a time of year when company culture comes to the forefront. It is also the perfect time for a business owner to think about how they can change and add new elements to this culture. This month we talk to a CEO who helps businesses do just that.
Maternity Leave for Self-Employed Women
As of January 31, 2010 self-employed workers in Canada (including owner-employees who own more than 40 per cent of the company they work in) can opt into a special pool of EI benefits.
Employees and Profits: How to Increase the Bottom Line
Keeping your employees happy has a direct impact on your profits. The more satisfied they are, the more likely they will be to work hard and use their time well. The key to this happiness is a simple two step process that you will find here.
A Guide to the Care and Feeding of New Employees...The First 90 Days
Bob Hooey, employee, relationship, productive, hire, new, manager, supervising, training, train
Do You Wish Your Employees Happy Birthday?
Too many employers take their employees for granted. Don't! Use these tips to motivate your staff, without breaking the bank.
Seven Ways to Throw a Successful Staff Celebration
Planning a party? These seven tips will help ensure its success.
Christmas Lasts All Year For Retailers
While consumers aren't thinking about Christmas yet, retailers need to prepare well in advance. Here are seven ways that you can make your busiest season a success.
What's your Biggest Problem? Surveys can Reveal Need for Staff Testing
Are you concerned that your employees don't have the basic skills to do their jobs? Here are some tests to find out.
Employment Law: Wrongful Dismissal & Termination Without Cause
Have you ever wondered what the difference is between wrongful dismissal and termination without cause? Read on as MyLegalAnswers tackles these issues.
Bonding: Protect Yourself from Employee Theft
When your employees work on your customer's premises, or you simply want to protect your own business assets, bonding can protect your business.
HR Benefits for Small Businesses - Look Beyond the Salary Bottom Line [Part 1]
An outstanding benefits plan can help you grab great employees out of the reach of competitors and keep them happy at your company.
HR Benefits for Small Businesses - Look Beyond the Salary Bottom Line [Part 2]
When setting up employer-paid versus employee-paid plans, companies have the option of paying 100 per cent of their benefit plan, or they can share the cost with employees.
Boost Sales with Enthused and Committed Salespeople
If you're looking for the perfect salesperson, search for someone with as many of the 10 optimal sales-oriented characteristics as possible.
If You Wish to be Successful, be Prepared!
How do you prepare your sales staff for success? This month Paul Adams shares insights into one of the most important ingredients of successful sales.
Kindness as a Superior Approach to Human Resources (HR) Management
Encouraging kindness in the workplace may sound like a lame strategy. But as two HR specialists tell us, the kindness concept can be an inexpensive and very effective. Read on to discover how a little kindness can deliver bottom-line results, such as incr
Do Your Employees Steal from You?
Employee theft can have a significant impact on a small business. In this article Paul Adams offers advice that will help you prevent unwanted 'silent' partnerships.
Better Thinking Boosts Productivity & Profits
Are your employees empowered and supported to be more productive, to generate more profits for your business? This article looks at productivity and HOT skills in the workplace.
Training Dichotomy Hampers Competitive Edge - All Canadians Need More HOT Skills
When it comes to typical perspectives on employee training, a change of approach may be the needed next step.
Cross Training as a Motivational and Problem-Solving Technique
Cross-training could improve your staff's morale . . . here's how!
Unplug Your Workplace: The Blocks to Employee Productivity
People instinctively want to be productive. But sometimes employers can block productivity through poor business practices. Click here to read about five productivity-blocking practices you should avoid.
The Wounded Healer, Generation Gaps in the New Workplace Gen-Xers and Boomers Working Together
Using a case example of the generation gap between Generation-Xers and Baby Boomers in the workplace, this second article in the 'Corporate learning journey' explores the role of the Wounded Healer, an unsung hero of the new workplace.
The 7 Pillars of Visionary Leadership, Pillar VII: Valuing
A recent study by Andersen Consulting has shown that 'well led' companies had a 900% increase in their stock price compared with a 78% increase for the others. Dr. Michael Rock talks about how Leading helps shape our businesses and our future.
Terminating an Employee: the Dignified, Legal Way
Firing an employee can be a risky, difficult job. Here are some tips and guidelines to protect yourself, and keep the situation under control.